LG Support

LG Support is an Android app that seeks to streamline the process of contacting the live chat support offered by LG, a leading electronics manufacturer.

LG Support is an Android app that lets you connect to live chat support provided by LG. You can connect from your smartphone, tablet or other Android device. This app is essentially an app-ified version of the LG website. You may be expecting app-specific features, which you won’t find, and perhaps, that makes this app a bit redundant. Keep in mind that this app was first released when such apps were common and most phones still struggled with traditional webpages.

The app does do some neat things, such as automatically detecting your phone model, OS version and so forth and passing that on to the technical support representative who’ll help you. Although geared toward LG phones, you can access this app for support with any LG product, including TVs. If possible, the rep will help you troubleshoot and walk you through a solution.

LG Support also provides full access to the LG website. You can, for instance, shop LG product lines and access spec sheets, manuals and more. The site will help you locate a retailer where you can make your purchase locally. It also provides information about service centers and stores that are official LG locations or official LG partners. This information is particularly useful when your problems can’t be overcome via live chat and you require some in-person assistance. You can also access the telephone counseling and other services that LG offers from within this app.

Pros

• Streamlined access to LG live chat support
• Auto-recognition of model number if applicable
• Service center and store information
• Access telephone counseling and other services

Cons

• A bit redundant perhaps

- 본 앱은 스마트폰 모델의 LG전자 서비스 홈페이지 바로가기를 지원하기 위한 앱 입니다.

- LG전자의 다른 제품에 대한 문의는 서비스 홈페이지 내의 검색을 이용하시기 바랍니다.

- Android 10 OS 지원